99ok Terms & Conditions — Know Before You Play

01 General Terms & Introduction

99ok (operated under bundles.ng) is an online gaming platform offering Sports Betting, casino games, fish games, and bingo. These terms and conditions apply in both English and Bengali; in the event of any conflict between the two versions, the Bengali version shall prevail.

These terms and conditions are the governing authority for all use of 99ok services. By accessing the platform or creating an account, users confirm their agreement to these terms. Terms may be updated from time to time, and any changes will be announced on the platform.

• Using 99ok means you accept these terms and conditions
• 99ok reserves the right to update the terms at any time
• Continued use of the platform after changes are made constitutes acceptance of the updated terms
• Bangladesh law applies in the event of any dispute

02 Account Registration & Verification

To open an account on 99ok, you must register with accurate and complete information. Accounts created with false information may be closed at any time, and the associated balance may be forfeited. Each individual is allowed only one account.

At registration, you are required to provide your full name, date of birth, phone number, and payment details accurately. A copy of your National ID or other government-issued ID may be requested for verification. Withdrawals may be restricted until verification is complete.

• Each person may register only one account
• All registration details must be truthful and accurate
• Keeping your account password confidential is your responsibility
• Sharing your account with a third party is strictly prohibited
• Submission of required verification documents is mandatory

03 Age Requirements & Minor Protection

99ok is strictly for users aged 18 and above. Minors are not permitted to use this platform. Date of birth is verified at registration, and additional proof of age documents may be requested at any time.

• Minimum Age: 18 — No Exceptions
• Accounts registered with a false age will be terminated
• Parents, please ensure minors do not access this site

04 Deposit & Withdrawal Rules

99ok supports multiple payment methods for deposits and withdrawals, including bKash, Nagad, Rocket, and bank transfer. Deposits are generally free of charge, though minimum amount requirements may apply for withdrawals.

Account verification must be complete before a withdrawal can be processed. Withdrawal requests typically take 1 to 48 hours to process. This timeframe may be extended in urgent situations or while verification is in progress.

• Minimum Deposit: BDT 100
• Minimum Withdrawal: BDT 500
• Account verification is required for withdrawals
• Withdrawals to an account other than the one used for deposits are not permitted
• 99ok reserves the right to hold transactions if money laundering is suspected
• Bonus balances cannot be withdrawn directly — wagering requirements must be fulfilled first

05 Bonus & Promotion Terms

99ok offers a variety of bonuses and promotions, including welcome bonuses, reload bonuses, cashback, and free bets. Each bonus comes with its own terms, which are detailed on the promotions page.

Wagering requirements must be met before a bonus can be used. Typically, you are required to wager 15 to 30 times the bonus amount. Winnings earned from a bonus cannot be withdrawn until the wagering requirement has been completed.

• Separate wagering requirements apply to each bonus
• Multiple bonuses cannot be held in the same account simultaneously
• Bonuses are generally valid for 7 to 30 days
• Bonuses may be cancelled if abuse is suspected
• Bonus usage may be restricted to certain games
• Participating in bonus offers is entirely optional

06 Betting & Gaming Rules

Once a bet is placed on 99ok, it cannot be changed or cancelled, unless the relevant game or event has a cash-out option under its own rules. 99ok reserves the right to void any bet placed at incorrect odds due to a technical error.

If an event is cancelled or suspended, the stake for that bet will be refunded. In the event of any dispute over a result, 99ok's decision is final.

• Bets cannot be changed once placed
• Bets placed at incorrect odds may be voided
• Bets are refunded if an event is cancelled
• Participation in match fixing or any form of cheating is strictly prohibited
• Betting on the same event across multiple accounts is prohibited

07 Prohibited Activities & Abuse

The following activities are strictly prohibited on the 99ok platform. Any violation may result in immediate account closure and full forfeiture of your balance.

• Creating or operating multiple accounts
• Using multiple accounts to circumvent bonus terms
• Attempting to manipulate the platform's software or algorithms
• Money laundering or any illegal financial activity
• Unauthorized access to another user's account
• Submitting false identity information or forged documents

08 Privacy & Data Protection

We have a separate privacy policy covering the collection, storage, and use of your personal data. 99ok does not sell your information to third parties, though data may be shared with authorities if required by law.

We use industry-standard encryption and security measures to keep your data safe. For more details, please see our Privacy Policy Read.

09 Account Suspension or Closure

99ok reserves the right to suspend or permanently close any account — for any reason, including terms violations — without prior notice. Users may also request account closure at any time by contacting support.

• Accounts may be closed without notice for violations of the terms
• The right to reclaim a verified balance prior to account closure is reserved
• Balances may be forfeited in cases of fraudulent activity
• Contact support to close your account yourself

10 Disclaimer & Limitations

99ok is not liable for any financial losses incurred through gaming. Gaming inherently carries financial risk, and each player participates at their own responsibility. 99ok is not liable for game interruptions caused by technical issues, internet disconnection, or other external factors.

11 Terms Changes & Contact

99ok reserves the right to modify, amend, or cancel these terms and conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms. For significant changes, we will notify users via email or an on-platform notification.

If you have any questions or concerns about the terms, please reach out to our support team. Our support is available 24/7 in Bengali.

• The date of any changes will be published at the top of the page
• A notification will be sent for major changes
• Contact support for any questions