Privacy protection

99ok Privacy Policy — How We Keep Your Information Secure

Your personal information matters to us. This Privacy Policy explains how 99ok collects your data, how it is used, and how it is kept secure.

Last Updated: January 2026

Our commitment: 99ok takes your privacy seriously. We never sell your personal information to third parties.

01 Introduction & Scope

99ok (operated by bundles.ng) is a trusted online gaming platform for users in Bangladesh. This Privacy Policy applies to our website, mobile app, and all digital services.

Reading this Privacy Policy will help you understand what data we collect, why we collect it, and how it is kept secure. By using 99ok, you agree to this Privacy Policy. If you have any questions, please contact our support team.

  • This policy applies across all devices and platforms
  • Please read this policy carefully before registering
  • Our services are not available to anyone under 18
  • You will be notified of any policy changes

02 What information we collect

When you create an account and use our services on 99ok, we collect various types of information. This data comes from three main sources: what you provide directly, information collected automatically, and data received from third parties.

Type of Data Example Reason for Collection
Identifying Information Full name, date of birth, national ID number Age Verification & Account Creation
Contact Information Phone number, email address Account security and communications
Financial information BKash/Nagad number, bank account Deposit and withdrawal process
Gaming activity Betting history, win/loss records Service Improvement & Responsible Gaming
Technical Information IP address, device information, browser Security & Fraud Prevention

We only collect information that is necessary to provide our services. Collecting excessive data is against our policy.

03 How your information is used

Your data is used only for specific purposes. 99ok never uses your information for anything unnecessary. See below for a full breakdown of how your data is used:

  • To create, verify, and manage your account
  • To process deposits and withdrawals
  • To prevent fraud and money laundering
  • To meet legal and regulatory obligations
  • To send personalized promotions and bonus offers
  • To improve platform security and quality
  • To promote responsible gaming and identify problem behavior
  • To provide customer support services

You can opt out of receiving promotional emails or SMS at any time. Simply contact our support team to do so.

04 Data Sharing with Third Parties

99ok never sells your personal data. In certain circumstances, we may need to share information with trusted third parties — always under strict contractual agreements.

  • Payment Providers: bKash, Nagad, Rocket — necessary information is shared to complete transactions
  • Financial regulatory authorities: Information is provided to authorities when required by legal obligation
  • Technology Partners: Service providers essential to platform operations
  • Analytics services: To improve service quality using anonymized data

All our third-party partners are required to uphold the same privacy and security standards. They are not permitted to use your data for any other purpose.

05 Cookies and tracking technologies

99ok uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

  • Essential Cookies: Essential for login sessions and security — cannot be disabled
  • Performance Cookies: Measures site speed and usability
  • Functionality Cookies: Remembers your preferred language and settings
  • Analytics cookies: Collects anonymized statistics to help improve our services

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

06 Data Security Measures

99ok uses industry-leading security technology to keep your data safe. Our security team continuously monitors our systems and is fully equipped to handle any potential threats.

  • 256-bit SSL/TLS Encryption — applied to all data transmissions
  • Two-Factor Authentication (2FA) — for account security
  • Regular Security Audits — conducted by external experts
  • 24/7 System Monitoring — to detect suspicious activity
  • Data backup — across multiple secure servers
  • PCI DSS compliant payment processing

Your password is never stored in plain text — only an encrypted hash is kept, meaning no one at 99ok can ever see your password.

07 Your Data Rights

As a 99ok user, you have important rights over your own data. To exercise any of these rights, please contact our support team.

  • Right to know: You can find out what information we hold about you
  • Right to Rectification: You can correct inaccurate or outdated information
  • Right to Erasure: You can request deletion of your data under certain conditions
  • Right to Restrict Processing: You can restrict the use of your data for specific purposes
  • Right to Portability: You can request a download of the data we hold about you
  • Right to object: You can opt out of marketing communications

Deletion requests may not always be fulfilled in full — certain data must be retained for a legally required period.

08 How Long We Retain Your Data

We do not retain your data longer than necessary. Data is kept while your account is active. After closure, certain information may be retained for a defined period as required by law.

  • While account is active — all data is retained
  • After account closure — up to 5 years (as legally required)
  • Financial transaction records — as directed by regulators
  • Marketing data — deleted within 30 days of your opt-out

09 Children's Privacy

99ok is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor's information is in our system, a parent or guardian can contact support and it will be deleted immediately.

  • No one under 18 may open an account
  • Age Verification Required at Registration
  • Proof of age may be requested in cases of doubt

10 Changes to the Privacy Policy

This Privacy Policy may be updated to reflect changes in technology, law, or our services. For significant changes, we will send a notification to your registered email or via the platform.

Continued use of the platform after any changes constitutes acceptance of the updated policy. The date of the latest update is always shown at the top of the page. If you have any questions about the policy, feel free to email us.

Why is 99ok safe with your information?

A quick overview of the key pillars of our privacy protection

🔐
End-to-end encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. No one can intercept or read your data in transit.

🛡️
No Sale of Data to Third Parties

99ok never sells your data to advertisers or other companies. Your privacy is not part of our business model.

Transparent Data Use

Every piece of information collected and the reason for it are clearly stated — no hidden agendas. Everything is laid out openly in this policy.

👤
Full User Control

You have the right to view, correct, and delete your data. Opting out of marketing messages is also straightforward.

🔎
Regular Security Audits

Our systems are regularly audited by external security experts. Any vulnerabilities identified are resolved promptly.

📞
24/7 Privacy Support

For any privacy questions or concerns, our support team is always here to help — available in Bengali.

Frequently Asked Questions

Answers to the most frequently asked questions about our Privacy Policy

Never. 99ok does not sell your personal data to any third party. Limited data is shared with specific partners only for payment processing and legal compliance, and strictly under binding agreements.

Most data is deleted after account closure. However, financial transaction records may be retained for up to 5 years as required by law, in compliance with international financial regulations.

You can opt out of promotional emails or SMS at any time. Contact our support team or click the unsubscribe link at the bottom of any email you receive. Your request will be processed within 30 days.

In some cases, our technology service providers may have servers located in other countries. In such instances, data transfers are fully encrypted and carried out in accordance with international data protection standards. Your data receives the same level of protection wherever it is processed.

Yes. In the event of a data breach, 99ok will notify affected users by email as quickly as possible. Our support team will also be on hand to help you take any necessary steps.
Play Safe

Join a trusted and transparent platform today

Your data is safe, your privacy is respected. Open an account with 99ok today and enjoy a 100% bonus on your first deposit.

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